Amazon service in India: From a bibliophiles perspective
When Amazon was about to launch in India I was very excited. Earlier I had bought stuff from Flipkart and was waiting for the international e-commerce giant to come to India. Usually I buy books and lot of them. They have extensive catalogue of books and a superb search mechanism. Till this date I have ordered lots of stuff from Amazon, I will share the pro's and cons which I felt. Pros Great collection of books. You can read reviews of books which are on amazon.com as well to get a hang of what international audience thinks. Nice mobile app and speedy website. Brilliant customer support as of now. You tweet them /give them a call they are prompt to reply.Educated customer representatives are there. Once I ordered nexus tablet 2012. I remembered on product detail page they have written head-phones in the box but when tablet arrived it didn't have one. So I called their support staff, they were prompt to reply and refunded INR 800 to me. No strings attached...